VOCABULARY AND SALES

1.	after-sales service	n. service that continues after a product has been sold [eg: repairs etc]
2.	buyer	n. 1 any person who buys anything 2 a person employed by a firm to buy
3.	client	n. a person who buys services from a lawyer, architect or other professionals
4.	close	v. to finalise a deal or sale; to make a sale
5.	cold call	v. to telephone a prospect without previous contact - also n.
6.	customer	n. a person who buys goods or services from a shop or business
7.	deal	n. a business transaction - also v. dealer n.
8.	discount	n. a reduction in the price; a deduction [usually expressed as a percentage (%)]
9.	follow up	v. to continue to follow persistently; to maintain contact [eg: after a lead]
10.	guarantee	n. a promise that a product will be repaired or replaced etc if faulty - also v.
11.	in bulk	in large quantity, usually at a lower price
12.	lead	n. useful indication of a possible customer to be followed up
13.	objection	n. a reason given by a prospect for not buying - to object v. seeovercome
14.	overcome	v. [-came, -come] to overcome an obj-ection to show an objection is invalid
15.	product	n. something made and usually for sale - to produce v. seeservice
16.	prospect	n. a possible or probable customer; prospective customer
17.	representative	n. sales representative person who represents & sells for a firm; salesperson
18,	retail	v. to sell in small quantities (as in a shop to the public) - also n. see wholesale
19.	service	n. work done usually in return for payment - to serve v. see product
20.	wholesale	v. to sell in bulk (as to a shop for resale to the public) - also n. see retail
21	Broker	n. person who serves as a trusted agent in commercial negotiations or transactions. Their commission is a fixed percentage of the value of the transaction or on a sliding scale (higher the value, lower the percentage).
22.	Chain stores	a group of shops, all of which are owned by one organization
23.	Commission	fee accruing to an agent, broker, or salesperson for facilitating, initiating, and/or executing a commercial transaction.
24.	Salesperson	someone whose job is selling things
25.	try on	put on the item of clothing.
26.	receipt	the piece of paper you get when you buy something with the details of the price and time you bought it.
27.	refund	when they give you the money back
28.	on sale	at a reduced price for a particular length of time.

Vocabulary and sale
This test comes from http://www.tolearnenglish.com - the site to learn English (test no. 111884)

Find the words.

---

Questions:

1. Good morning Sir. ______________________________ ( L O M W C E E) in our shop !

2. Would you like to ______________________________ ( E A S T T E ) our biscuits? 

3. Please feel free to have a ______________________________ ( O O L K) around.

4. If you need anything, do not ______________________________ ( S T H E T I A E E A S H I  E T T ) to ask for my help. 

5. I would be ______________________________ ( P L D S E A E A S E P E L D ) to assist you !

6. My English is not very ______________________________ ( O D G O),

7. but I will do my ______________________________ ( B E T S) to help you !

8. Is it a ______________________________ (T R E S N P E ) or is it for you ?

9.  Do you know if he/she ______________________________ (R E S P E F R ) something salted or sweet ?

10. You have the choice between ______________________________ (T E M A ) or fish terrine.

11. We have a special ______________________________ (O F F E R ) if you buy 4 tin boxes.

12.  ______________________________ (R E C A E T ) your own gift basket too.

13. Choose from a wide variety of ______________________________ (B K A T E S S ).

14. Pick anything you want from the shop, and we'll ______________________________ (W P A R ) it nicely for you.

15. We have a wide array of ______________________________ (S V G A E B R E E ) : wine, beer, cider, alcohol.

16. Have you ever tried salted butter ______________________________ (A A L E M C R ).

17. Niniche is a traditional hand-crafted ______________________________ (P O L L O I L P ).

18. You will find many different ______________________________ (D C N A E I S ) : caramel, chocolate, lollipops, even jam and honey.

19. Salicornia and fleur de Sel are ones of the many specialities of ________ (I T B Y N R T A ).

20. Fish is accomodated in many different ways : ___________________________ (S P S O U ), rillettes, terrine or canned.

 ANSWERS

1. WELCOME

2. TASTE

3. LOOK

4. HESITATE

5. PLEASED

6. GOOD

7. BEST

8. PRESENT

9. PREFERS

10. MEAT

11. OFFER

12. CREATE

13. BASKETS

14. WRAP

15. BEVERAGES

16. CARAMEL

17. LOLLIPOP

18. CANDIES

19. BRITTANY

20. SOUPS

Sources :

https://www.englishclub.com/business-english/vocabulary_selling.htm

http://www.businessphrases.net/sales-vocabulary/

http://www.english-at-home.com/business/shopping-vocabulary/

http://www.tolearnenglish.com/exercises/exercise-english-2/exercise-english-111884.php